Trent Hills Chamber

Service: Research, Strategy, and Development

June 2023 – February 2024, September-October 2024

Trent Hills Chamber of Commerce, along with the Municipality of Trent Hills, and Regional Tourism Organization 8, engaged Bannikin to co-create a Tourism Development Plan for Trent Hills. From the start, the goal was to have a community-informed plan to guide destination development for the next 3-years.

Following the strategy development process, Bannikin supported with implementation. Team members facilitated a series of business capacity-building workshops focussed on introducing industry to the plan and enhancing the visitor-experience across the entire visitor journey.

Sample Activities

  • Document review of visitation data, visitor-satisfaction

    research, trends research, past plans and reports

  • Tourism asset inventory

  • Visitor-hat research of online channels

  • Competitor research

  • In-person industry and resident open house

  • In-market research trip

  • Industry and resident survey

  • Virtual partner session

  • Strategy development session

Outcome

The plan identifies four key areas of opportunity for tourism development, including, tourism infrastructure development, stakeholder engagement, product development, and destination marketing. 15 tourism development strategies are associated with these areas of opportunity. The strategy is supported by an implementation plan that maps out the 15 strategies across a 3-year timeline, with details around partners, budget, outcomes, KPI, etc. The plan was unanimously accepted by Council.

Testimonial

  • “I'm thrilled to share our experience with Bannikin during our collaboration Charting the Course Together: Trent Hills Tourism Development Plan. Their team brought a valuable mix of expertise, professionalism, and organizational mastery, that made our time together both productive and enjoyable. We especially appreciated their ability to manage the project with clear, achievable timelines and goals, keeping everything on track without making us feel overwhelmed. They listened, engaged, and tailored the plan to not only reflect our community's needs, but also manage expectations in our role implementing the plan as the Destination Marketing and Management Organization. Through our work with Bannikin, we have achieved our goal of delivering a stakeholderinformed plan that will guide destination development across the next three years. We're genuinely excited about the future they've helped us envision for Trent Hills Tourism.”

    Nancy Allanson, CEO, Trent Hills Chamber of Commerce

More Case Studies

Interested in collaborating? Let’s connect!